Terms and Conditions of Sale – Cancellation policy

Full refund will only occur in the following situations :

  • Full cancellation of SOFT 2026
  • Official Travel Bans by the French government or your country’s government

Except in those cases, the full amount is due.

For conference attendees

Please send your request concerning cancellation to secretary@soft2026.org

  1. Should a participant be unable to attend, a request to transfer the registration onto someone from the same organization can be made (subject to the organizer’s approval).
  2. Where the participant is unable to attend or to transfer his/her place to another person, then the following refund arrangements apply:
  • Registrations cancelled before Mai 31st : 75% refund of registration fees.
  • Registrations cancelled between June 1st and June 28th : 50% refund of the registration fees.
  • Registrations cancelled from June 29th : not eligible for refund.
  1. Participants who cancel due to a failed visa application will receive a refund of their registration fees minus a 100 € administration charge per registered participant.

Eligible refund will be paid after the conference. For refunds to be eligible, a written notification must be received by secretary@soft2026.org latest 15 (fifteen) working days* before the conference starts. Cancellations received past this delay will not be eligible for refund.

Cancellation of the event

In “force majeure” case, the conference and exhibition dates may be changed or cancelled. Refunds will be made in the following ways:

  1. For payments received by credit or debit cards, the same credit/debit card will be refunded (within 2 months of the payment only).
  2. For all other payments, a bank transfer will be made to the payee named on the account.

 Please note : for payments received from outside France by bank transfer, the refund will be made by bank transfer – all bank charges payable by the recipient.